Help center

How can we help?

Guides and answers for everything Captiq.

Getting started

Upload your first video, generate captions, and export in under five minutes.

Generate auto captions →

Styling captions

Presets, custom fonts, animations, and positioning for every platform.

Explore features →

Exporting

MP4, SRT, VTT, and TXT exports — which format to use and when.

Read the FAQ →

💳

Billing & plans

Caption minutes, rollover, annual discounts, and cancelling.

Compare plans →

👥

Account & teams

Sign-in, passwords, team seats, and managing your workspace.

Go to login →

Still stuck?

Our support team replies within one business day.

Contact support →

Can't find your answer?

Send us a message — a human (really) will get back to you.